Contact & Support

Get in touch with us: We’re here for you

Whether you have a technical question or a general inquiry, our team is here to provide the assistance you need. Please reach out to us with your request, and we guarantee a response within 24 hours. We look forward to hearing from you.

How can we help?

Have questions about EWAVE, our electric jetboats, or partnership opportunities? Our team is here to assist you. Get in touch with us and we’ll be happy to help. Contact our Support!

Customer Support
24/7 Assistance
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Find us near you or get in touch with us

Office Address

XXEWAVE General Trading L.L.C
Tower A, Empire Heights
Business Bay, Dubai - UAE

Contact Details

Phone: +971 58 580 6890
Email: info@ewave.ae

Opening Hours

  • Monday 08.00–17.00
  • Tuesday 08.00–17.00
  • Wednesday 08.00–17.00
  • Thursday 08.00–17.00
  • Friday 08.00–15.00
  • Saturday as agreed
  • Sunday as agreed
Your request

Do you have any questions or concerns? Contact us. We will reply as soon as possible.

The FAQ Section

Questions & Answers

Here you will find answers to some frequently asked questions about the EWAVE jet boat. This document is continuously updated.

EWAVE jetboats reach impressive speeds of 50–60 km/h, depending on the model and water conditions. High-performance special models can achieve speeds of up to 90 km/h, powered by an advanced electric jet propulsion system.

EWAVE jetboats use advanced lithium-ion batteries with an intelligent Battery Management System (BMS) that protects against overheating, even in hot climates. Depending on riding style, the battery lasts around 45–60 minutes. With additional spare batteries, riders can quickly swap and continue the experience.

Using a standard 220V charger, a full charge takes approximately 2,5 – 3 hours. We are also developing fast-charging solutions that will significantly reduce charging time in the future.

Please contact us through our contact form, and our team will arrange a test ride experience for you.

Electric jetboats require significantly less maintenance than gasoline-powered boats. Without a combustion engine, there are no oil changes, spark plugs, or fuel filters. After riding in saltwater, the boat simply needs to be rinsed with fresh water to keep it in perfect condition.

Yes. EWAVE jetboats are 100% electric, producing zero emissions and minimal noise. This makes them ideal for modern marinas, eco-friendly water sports, and protected marine environments.

EWAVE provides a 6-month warranty covering the hull, electric motor, and battery unit, ensuring reliable performance and peace of mind for our customers.

EWAVE jetboats are equipped with advanced safety features including an automatic emergency kill switch (leash system), an unsinkable hull design, and a real-time battery display to ensure a safe return to shore.

EWAVE has an authorized service center in Dubai, where our trained technicians provide professional maintenance and repairs. Essential spare parts are readily available to ensure fast and reliable service.

Yes. The hull is made from high-quality UV-resistant carbon fiberglass composite, designed to withstand intense sunlight and the high salt levels typically found in marine environments.

Do you have more questions about EWAVE or our offers?